Empowering Solutions

Services

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Expert NDIS Advice & Guidance

What does Ask Donna do?

At Ask Donna, we specialise in guiding individuals and families through the intricate landscape of the National Disability Insurance Scheme (NDIS).

With a wealth of experience and expertise, we provide empowering support and personalised solutions tailored to your unique needs. Whether it’s navigating service connections, preparing for reviews, or managing your NDIS funding, we’re here to ensure that your journey is smooth, informed, and ultimately, successful. 

Tailored Support for Unique Needs

Navigating scenarios with Ask Donna

Here you can explore specific scenarios that Ask Donna provides professional guidance with.

NDIS navigation and service connection support

NDIS navigation and service connection for those that do not have Support Coordination funding.

Navigating the NDIS can be overwhelming, especially for those without Support Coordination funding. Allow us to guide you through this complex system, connecting you with the right services and supports tailored to your needs. With Ask Donna, you’ll have a trusted ally to ensure your NDIS journey is smooth and successful.

Community funding and mainstream services advice

Advice and support in regards to community funding and mainstream services and supports.

Seeking community funding or mainstream services can be daunting, but you don’t have to do it alone. At Ask Donna, we offer advice and support to help you access the resources you need. Let us assist you in navigating the options available, ensuring you receive the support that best fits your circumstances.

Review preparation assistance

Tailored assistance with review preparation.

Preparing for an NDIS review can be stressful, but we’re here to help ease that burden. We, at Ask Donna provides expert assistance in preparing for reviews, ensuring your plans accurately reflect your needs and goals. With our support, you can approach your review with confidence and clarity.

NDIA follow up and funding support

Support with NDIA follow up, feedback and funding requests.

After engaging with the NDIA, follow up and feedback are crucial for ensuring your needs are met. Let Ask Donna support you in communicating with the NDIA, providing feedback, and requesting additional funding if necessary. We’re dedicated to ensuring your voice is heard and your concerns addressed.

Implementation of allied health recommendations

Support to ensure Allied Health recommendations are put into place.

Following through on Allied Health recommendations is essential for your wellbeing, and we’re here to make sure it happens. Ask Donna provides support to ensure these recommendations are put into place, connecting you with the necessary services and supports. Your health and wellness are our top priorities.

Referral support for service access and agreements

Support to make referrals to services that can support you and ensure that provider service agreements reflect the services and supports you have requested.

Finding the right services can be challenging, but we’re here to simplify the process. Ask Donna offers support in making referrals to services that align with your needs. Additionally, we ensure that provider service agreements reflect the services and supports you have requested, giving you peace of mind in your choices.

Budget building and funding utilisation guidance

Support to build a budget with your funding and understand how that funding can be used.

Understanding how to effectively use your NDIS funding can be complex, but we’re here to help. Ask Donna provides support to build a budget with your funding, ensuring you have a clear understanding of how it can be used. With our guidance, you can maximise your funding to achieve your goals.

Support coordination services considered

Support Coordination requests considered * Conditions may apply.

At Ask Donna, we understand that each individual’s needs are unique. That’s why we consider support coordination requests on a case by case basis. We work closely with you to understand your specific requirements and provide the support coordination services you need.

Short term support coordination contracts

Support Coordination on short term contract basis to cover your clients while your staff are on leave or when understaffed and needing an extra hand.

When your staff are on leave or your team is understaffed, maintaining support coordination services is essential. Ask Donna offers short term support coordination contracts to cover your clients during these periods, ensuring continuity of care and support.

Direct expertise support for assessments and follow ups

Direct support for those who require a higher level of expertise during appointments, assessments and follow ups.

Some situations require a higher level of expertise during appointments, assessments, and follow ups. At Ask Donna, we provide direct support for individuals who require specialised assistance. Our team is dedicated to ensuring you receive the expert guidance you need to navigate complex situations successfully.

Flexible service options for various needs

One off services and advice available as well as longer term options.

Whether you require one off services or longer-term support, Ask Donna offers flexible options to meet your needs. Our services are tailored to your preferences, providing the support you need, when you need it. With us, you’ll have access to personalised assistance designed to empower you on your journey.

Optimising plan funds utilisation with Ask Donna

Not sure what you need and feel your plan funds are not being utilised in the fullest capacity?

If you’re unsure whether your plan funds are being utilised to their fullest capacity, Ask Donna can help. We specialise in optimising plan funds utilisation, ensuring you get the most out of your NDIS funding. Let us assist you in maximising your resources and achieving your goals with confidence.

Who can we support

We also offer fee for service, short and medium term contracting options, self managed and plan managed clients with registration pending.

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Personalised support on your journey

What outcomes can you expect?

Unlock the potential of your NDIS journey with Ask Donna, where personalised support and expert guidance lead to transformative outcomes tailored just for you.

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Empowerment through simplified NDIS navigation

Experience a newfound sense of empowerment as we navigate the NDIS system with you, unlocking the support and services perfectly tailored to your needs.

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Personalised connections for lasting impact

Feel a sense of relief and assurance as you make connections with service providers, knowing you're on a path towards meaningful support that truly makes a difference in your life.

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Peace of mind through comprehensive review preparation

Enjoy peace of mind knowing your reviews are thoroughly prepared, ensuring your plans accurately reflect your aspirations, needs, and changing goals.

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Build your understanding

Experience a newfound sense of understanding your plan as you learn to effectively manage your NDIS funding, unlocking the full potential of your support package to achieve your goals.

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Support that elevates your journey

Feel uplifted and supported by coordination services that prioritise your individual needs, guiding you through every step of your journey with care, compassion, and expertise.

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Empathy and understanding

Discover the comfort of someone by your side who not only understands your challenges but actively works to ensure your voice is heard and your needs are met with empathy and understanding.

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Ask Donna, your passionate ally

Here for you and your unique journey

With over 27 years of extensive experience in disability services, education, employment training, and high level networking, Donna brings a wealth of knowledge and expertise to the table.

Her journey, stemming from direct support roles to specialised coordination services, has been driven by a deep rooted commitment to making a positive difference in the lives of those she works with.

Donna McManus

Director of care & questions

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Looking for more answers?

Have questions? Need answers? Reach out today and Ask Donna.

Ask Donna service areas

Echuca, Bendigo, Rushworth, Shepparton, Deniliquin, Swan Hill and everywhere in between. All areas of Melbourne, Albury, Wagga Wagga.

Not sure if we can support your area? Ask Donna below.